Startup CEO Reflections

A blog about building high potential businesses

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  • CEO Essentials,  Commercialization,  Product Development

    Why Your “Better Mousetrap” Isn’t Selling (And What To Do About It)

    Jen Baird / November 1, 2025

    You've built something demonstrably better, yet sales cycles drag on forever and enthusiastic prospects go dark. The problem isn't your product—it's that you're underestimating the single biggest obstacle between you and revenue: human beings really don't like change.

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    You May Also Like

    The Dimension You Cannot Change

    January 8, 2022

    Know Your Numbers

    April 20, 2024

    You Cannot Learn All You Need to Know on the Internet

    June 17, 2023
  • Product Development

    So Many Ideas, So Little Time!

    Jen Baird / June 21, 2025

    Guiding product development is a critically important part of startup success! Innovative products are novel solutions to painful customer problems, yet every existing customer and potential prospect has a unique perspective on what would make the best solution. Sifting through feedback and deciding what to invest in is crucial to building value cost-effectively.

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    You May Also Like

    Baby

    Customer Discovery #2: What a Positive Response Looks Like

    June 27, 2020

    Why Your “Better Mousetrap” Isn’t Selling (And What To Do About It)

    November 1, 2025

    Applying the Least Work Principle

    October 8, 2022
  • CEO Essentials,  Product Development

    Business Founders Must Lead as Product Managers/Solution Architects

    Jen Baird / January 11, 2025

    The title “Solution Architect” is a specific position in the IT hierarchy of a larger organization. Yet, in the context of a smaller organization, often early-stage startup, the role of a solution architect and related product manager is often at least partially filled by the founder and startup business leader. Here are some reflections on what I have learned about…

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    You May Also Like

    Resilience

    October 12, 2024

    Considering A Whole Life

    June 10, 2023

    Aligned on Success

    October 21, 2023
  • CEO Essentials,  Product Development,  Risk & Decision-Making

    Discerning Signals in the Noise

    Jen Baird / April 6, 2024

    Startup leaders must discern critical signals from noise to navigate and innovate effectively in a chaotic environment, utilizing data and customer insights.

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    You May Also Like

    Consider Your BATNA

    December 2, 2023

    Coping with Curve Balls

    June 4, 2022

    Choices

    July 19, 2025
  • Founding,  Product Development

    Keys to Customer Discovery

    Jen Baird / June 3, 2023

    When you venture forth as an entrepreneur, exploring new innovative territory that you want to build into a business, it is crucial to validate that your product concept resonates with your target customers. That is the essential function of early customer discovery.

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    You May Also Like

    How to Get a Job as a Founding CEO

    September 26, 2020

    How Do You Start a Company?

    July 1, 2020

    Talking Entrepreneurship on Invisible Ink

    July 13, 2024
  • Product Development

    IP Licensing for a Spinout Startup

    Jen Baird / March 11, 2023

    One way to begin a new entrepreneurial adventure is to find some attractive intellectual property and license it as the foundation of a new startup. Here are some of my lessons learned for such a path.

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    You May Also Like

    N>1

    Customer Discovery #1: n>1

    June 24, 2020

    So Many Ideas, So Little Time!

    June 21, 2025

    The Preeminence of the Customers’ Problem

    December 10, 2022
  • Product Development

    Startup Patent Strategy

    Jen Baird / February 4, 2023

    Patent strategy for startups is complicated and nuanced, yet it can be the essence of creating protected assets that can ultimately be transferred to other organizations. Being smart and intentional up front is essential to generating such value for a startup.

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    You May Also Like

    IP Licensing for a Spinout Startup

    March 11, 2023

    The Risk of Idea Stealing

    May 15, 2021

    The FDA Are People, Too.

    March 6, 2021
  • CEO Essentials,  Founding,  Product Development

    The Preeminence of the Customers’ Problem

    Jen Baird / December 10, 2022

    Immerse yourself in your customer’s problem. The urgent and important problem IS the opportunity. Don’t build a solution looking for a problem.

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    You May Also Like

    People Management for Startup Leaders

    February 18, 2023

    Fundraising is a Means

    October 28, 2023

    The Power of Professionalism

    March 1, 2025
  • Product Development

    Applying the Least Work Principle

    Jen Baird / October 8, 2022

    Developing a great, user-friendly, innovative product is often the heart of building a successful high-potential startup. But, as the team blazes new trails, they must successfully sift through user feedback to nail the design. The Least Work Principle is one of my tools for interpreting what users mean instead of just what they seem to be saying.

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    You May Also Like

    IP Licensing for a Spinout Startup

    March 11, 2023

    Effectively Engaging the FDA

    February 27, 2021

    So Many Ideas, So Little Time!

    June 21, 2025
  • Founding,  Product Development

    Evaluating Markets Before Founding

    Jen Baird / March 5, 2022

    Analyzing your potential market and testing concepts with potential customers are critical steps in deciding whether you have the ingredients for a potentially successful startup.

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    You May Also Like

    Hold Out for the Right Stuff

    August 10, 2024

    What’s in a Name?

    October 5, 2024

    Starting Shares

    June 15, 2024
  • Product Development

    You Can’t Crash if You Don’t Launch

    Jen Baird / November 6, 2021

    Iterative product development is at the heart of many a startup founded on technological innovation as its core value driver. Lessons learned from earlier iterations (failures) inform the next prototype until the problems are solved, and requirements are met. Yet until you have lived this process, most startup stories only share the highlight reel of the successful tests, making it…

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    You May Also Like

    Evaluating Markets Before Founding

    March 5, 2022

    Why Your “Better Mousetrap” Isn’t Selling (And What To Do About It)

    November 1, 2025

    IP Licensing for a Spinout Startup

    March 11, 2023
  • Fundraising,  Product Development,  Risk & Decision-Making

    The Risk of Idea Stealing

    Jen Baird / May 15, 2021

    Inexperienced entrepreneurs often worry about sharing what they are working on with others, fearing someone will steal their idea. While there are a few circumstances one should be cautious about, generally, it is far riskier not to share.

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    You May Also Like

    Getting Baked for Fundraising

    July 15, 2020

    Running the Hurdles

    October 15, 2022

    Things I Wish I Knew When I First Started Fundraising

    December 17, 2022
  • Product Development,  Regulatory,  Relationships

    The FDA Are People, Too.

    Jen Baird / March 6, 2021

    Government agencies seem like monolithic entities governed by complex rules that are hard to relate to. Still, under that seemingly impenetrable exterior, it helps to remember that, just like your startup, the agency is made up of people, too.

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    You May Also Like

    Startup Patent Strategy

    February 4, 2023

    So Many Ideas, So Little Time!

    June 21, 2025

    Effectively Engaging the FDA

    February 27, 2021
  • Product Development,  Regulatory

    Effectively Engaging the FDA

    Jen Baird / February 27, 2021

    Some vital resources and lessons learned along our software-as-a-medical device FDA journey may help others who are finding their own pathways to market with a regulated product. While these ideas are focused on the FDA, they have broader applicability to working with other regulatory bodies as well.

    Read More

    You May Also Like

    Business Founders Must Lead as Product Managers/Solution Architects

    January 11, 2025

    You Can’t Crash if You Don’t Launch

    November 6, 2021

    Why Your “Better Mousetrap” Isn’t Selling (And What To Do About It)

    November 1, 2025
  • Product Development

    Products Are For People

    Jen Baird / December 5, 2020

    The key to designing desirable products is listening, empathizing, creativity, and perseverance. The key to a successful startup is a great product that your customers love.

    Read More

    You May Also Like

    Why Your “Better Mousetrap” Isn’t Selling (And What To Do About It)

    November 1, 2025

    The Risk of Idea Stealing

    May 15, 2021

    Applying the Least Work Principle

    October 8, 2022
  • Baby
    Product Development

    Customer Discovery #2: What a Positive Response Looks Like

    Jen Baird / June 27, 2020

    When asking for feedback on a product concept, it is easy to be fooled. Make sure you know the kind of reaction you need to hear to know you have a potential winner.

    Read More

    You May Also Like

    Why Your “Better Mousetrap” Isn’t Selling (And What To Do About It)

    November 1, 2025

    Products Are For People

    December 5, 2020

    The Risk of Idea Stealing

    May 15, 2021
  • N>1
    Product Development

    Customer Discovery #1: n>1

    Jen Baird / June 24, 2020

    Talk to many potential customers when seeking to validate an unmet need.

    Read More

    You May Also Like

    Why Your “Better Mousetrap” Isn’t Selling (And What To Do About It)

    November 1, 2025

    Products Are For People

    December 5, 2020

    Keys to Customer Discovery

    June 3, 2023

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Startup CEO Reflections by Jen Baird 2026
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